Support

Having trouble with a match, voice chat, or your account? Reach out and we'll help you sort it out.

Contact us

Email support@playplexo.com with a description of the issue, the game you were playing, and your in-app display name if you have one.

Report a player

Use the in-app reporting option from a room or profile to report abusive behavior, cheating, or inappropriate voice chat conduct. You can also email us directly at support@playplexo.com.

Frequently asked

• Voice chat won't connect. Make sure PlayPlexo has microphone permission and you have a stable internet connection — voice chat is peer-to-peer and can be affected by restrictive networks (e.g. some public Wi-Fi or VPNs).
• I got disconnected mid-game. Rejoin the room from the Home screen — most games let you reconnect and resume if you return before your turn times out.